GBP 250.00

Social CRM

You know the importance of data within CRM, but did you know that social media is a goldmine of information about your customers and prospects? This course provides you with a thorough grounding in Social Media and how best to use it with CRM.

CRMKnowledge is an independent provider of CRM training for users of Microsoft's Dynamics technology platform and associated technologies. Our objective is to help clients gain more control over their investment and apply the technology to solving key issues in Sales, Service and Marketing.